Internal Sales and Customer Support Role

Internal Sales and Customer Support Role

Location – Sydney

Job Title:

Internal Sales and Customer Support role.

Reports To:

Operations Manager

Your key responsibilities will include:

• Prepare quotes and variations as per customer requests in a timely manner
• Process orders in the system accurately and in a timely manner.
• Prepare Bills of Materials and keep product costs in check
• Update and Maintain Quote Register for all product and customer information
• Maintain up to date and accurate customer and supplier records including pricing data
• Collaborate with sales, production, logistics and technical teams to ensure seamless customer experience.
• Assist customers with after sales support and general enquiries as required.

All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.

The successful candidate demonstrates following experience & skills:

• Fluent in Microsoft Word and Excel
• Experience in Supply Chain management
• Time Management
• Excellent attention to detail, written and verbal communication skills
• Positive, solution-oriented mindset with a team player attitude

Ability to multitask, be able to work under pressure and prioritise the tasks in the order of urgency