Senior Technical Support Engineer

As a Technical Support Engineer specializing in traffic signal equipment, you will be stationed at our field depot, playing a vital role in providing technical assistance for fault diagnosis, routine maintenance, and installation of a diverse range of traffic signal and ancillary equipment. Your responsibilities will include ensuring the seamless operation of traffic systems, optimizing processes, and spearheading improvement projects to enhance our service delivery.

Responsibilities:

• Provide technical support to colleagues on various traffic signal equipment.
• Perform complex fault diagnosis and installation tasks, covering equipment such as CCTV, VMS, and speed cameras.
• Offer technical expertise to other Technical Support Engineers when necessary.
• Conduct intricate configuration of traffic signal equipment, including Tram Systems.
• Commission traffic signaling equipment to ensure proper functionality.
• Be available for standby duty, responding to emergency repairs and out-of-hours service contract requirements.
• Complete mandatory NHSS training requirements successfully.
• Collaborate with Technical Support and Engineering teams in Poole to refine processes and tools used for work execution.
• Initiate and drive improvement projects to optimize operational efficiency.
• Work closely with managers to ensure consistent, high-quality work across the team.
• Implement best practices to address any inconsistencies within the team.
• Coach and mentor other engineers to support their professional development.
• Undertake relevant training to stay updated with new equipment and systems.

Educational Requirements:

• HNC / ONC / City and Guilds or equivalent experience in electrical engineering.

Competencies:

• Outlook: Cooperative, helpful, proactive, and conscientious.
• Flexibility: Willingness to adapt, learn new tasks confidently, and shift between different activities or work areas.
• Effectiveness: Demonstrated drive, energy, accuracy, and reliability in work performance.
• Teamwork: Commitment to team goals, effective communication, and contribution to high team morale.
• IT Skills: Proficiency with product-specific software and familiarity with MS Office Software.
• Organization: Strong prioritization skills and attention to detail.
• Must hold a full UK Driving License.

Experience:

Desirable:

• Experience with National Highway Sector Scheme 8, including competence levels/limitations.
• Previous involvement with a wide array of Intelligent Traffic Systems and specialized knowledge of products/systems, such as configuration and communication systems.
• Prior experience in testing electrical equipment in an industrial setting.
• Track record of involvement in improvement projects and innovation initiatives.

Benefits include:

• 26 days holiday, increasing up to 29 days with length of service.
• Excellent pension, matching contributions up to 10% of pensionable salary
• Flexible benefits to suit your personal needs.
• Flexible working policy
• Investment in personal development and support to membership of professional institutions

How do I apply?

We are looking forward to receiving your online application. Please ensure you complete all areas, of the application form, to the best of your ability as we will use this data to review your suitability for the role.

About us

We’re Yunex Traffic. We have offices across the UK and worldwide, full of hardworking individual’s helping us to challenge the today and work towards a brighter tomorrow. We’re excited to hear that you would like to join us here at Yunex Traffic Our people love it here and we want you to be a part of helping us make real, what matters.